Office Clerk/Collection Agent

We are looking for an office clerk/collection agent to join our team.
The successful candidate will be responsible for processing loans, processing payments, problem solving, customer service, verifying information/ The ideal candidate will have excellent communication and customer service skills, as well as the ability to remain calm and professional in difficult situations.
This is an excellent opportunity for a motivated individual to join a growing company and make a real impact.
Responsibilities: * Processing Loans * Verifying Information * Contact customers to collect past due payments.
* Negotiate payment arrangements with customers.
* Maintain customer records and update payment information.
* Keep accurate records of customer accounts and payment history.
* Handle customer inquiries and disputes in a professional manner.
* Follow up on customer accounts to ensure payments are received on time.
* Multitasking Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * Customer service: 1 year (Preferred) Work Location: In person