Collections Specialist

Responsibilities: - Contact individuals or businesses to collect outstanding debts - Negotiate payment plans and settlements with debtors - Maintain accurate and up-to-date records of all collection activities - Follow legal requirements and company policies when pursuing debt collection - Provide excellent customer service while resolving payment issues - Utilize accounting software to track and manage collections - Collaborate with other departments to resolve billing discrepancies - Conduct account reconciliation to ensure accuracy of debt records Qualifications: - Strong knowledge of financial concepts and account management - Familiarity with medical billing and terminology is a plus - Proficiency in using accounting software for collections purposes - Excellent communication and negotiation skills - Ability to handle difficult conversations with professionalism and empathy - Strong problem-solving skills to resolve payment disputes effectively - Experience in telemarketing or customer service is beneficial - Attention to detail and accuracy in maintaining collection records Note: This job description is not intended to be all-inclusive.
The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time Pay: $13.
00 - $18.
00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday Work setting: * Office Work Location: In person