General Sales Manager

Ridgeway Luxury Complex A private automotive group is looking for a dynamic leader to join our team as the General Sales Manager.
If you are a seasoned sales professional with a proven track record of stellar performance in the automotive business, and are looking for a long term career opportunity with tremendous upside, this is the position for you.
Summary - The ideal GSM Assumes responsibility for customer retention and profitability in the new - and used - vehicle profit centers.
Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's growth opportunities.
This position reports directly to the General Manager.
Essential Duties - Hires, trains, supervises and monitors the performance of the new- and used-vehicle departments and managers Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
Meets with sales managers (new and used) to establish monthly objectives for unit sales and gross profits Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems.
Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
Establishes standards for displaying, merchandising and maintaining new and used vehicles.
Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
Approves all sales incentives in writing before submitting to the office.
Addresses customer complaints to ensure high level of customer satisfaction.
Creates systems that ensure ongoing sales training, including daily and weekly sales meetings.
Audits all appraisals of trade-in vehicles.
Attends auction (digital) at least once monthly.
Reviews and initials all deals before they are posted.
Facilitates new-vehicle pre-delivery with the service manager.
Makes sure facility is secure, well lit, and professional in appearance.
Maintains a professional appearance.
Attends managers meetings as requested.
Other tasks as assigned.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty effectively.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience Three to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
Ability to effectively present information to top management Ability to read, analyze and interpret the most complex documents.
Respond effectively to the most sensitive inquiries or complaints.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Certificates, Licenses, Registrations State Sales License Valid Driver's License Job Type - Full time