DESCRIPTION
At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
Our story began in 1986 when we opened our first store in Midvale, UT.
We now have over 135 locations across the US and growing.
We have plenty of opportunities and upward mobility for individuals wanting to begin their employment journey with us.
Benefits / Perks:
Health, Dental & Vision Insurance
Paid Time Off
Industry Leading Employee Discounts
Life Insurance
401K w/ Employer Match
Employee Stock Purchase Plan
Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
Employee Assistance Program
Employee Appreciation Activities
Purpose of Position:
The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.
Essential Duties and Responsibilities:
Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
Meet sales goals by training, and providing feedback to sales staff
Ensure high level of customer satisfaction through excellent service
Maintain and review inventory, labor, department, and store sales reports
Oversee and audit cycle counts and price changes
Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
Oversee opening and closing procedures
Manage the Pro-Form, Spiff, and ExpertVoice programs
Manage eCommerce orders and ship to store processes
Manage store events, hours, and employment opportunities on the Company website
Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis
Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times
Work closely with buying staff to recognize sales trends and customer needs
Train and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths
Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager’s absence
Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
Address all issues that arise from staff or customers (complaints, grievances, etc.
)
All other duties as assigned
REQUIREMENTS
Qualifications:
Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good verbal and written communication and interpersonal skills
Education/Experience:
Bachelor’s degree in Business Administration or related field preferred.
A minimum of 5 years of experience as a retail store manager is required, preferably in the outdoor industry.
Supervisory Responsibilities:
This position manages Department Managers in the store.
Travel Requirements:
This position requires minimal travel.
Sportsman’s Warehouse is an Equal Opportunity Employer.