Job Description
The Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.
Roles and Responsibilities
Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all Company policies, procedures, and guidelines.
Operates the store as a limited Manager On Duty in conjunction with the management team.
Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
Maintains category merchandising and cleanliness and ensures operational efficiency.
Trains and develops Associates within category and facilitates cross-training for further development.
Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
Drops off bank deposit and picks up change order as needed
Picks up café grocery supplies (milk, baked goods, etc.
) as needed
Perform other duties as assigned.
Core Competencies
Strong verbal and written communication skills
Action Orientation
Interpersonal Skills
Qualifications and Education Requirements
High school diploma or equivalent
Previous experience in a supervisor role
18 years of age or older
Successful completion of all background screenings
Preferred Skills
Computer and cash register skills
Physical and Environmental Requirements
Must be able to stand and walk for extended periods of time
Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
Must be able to lift or team lift objects up to 50 lbs.
, with or without assistance
Must be able to communicate using speech, sight, and sound with or without an assistive device
Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
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