Cricket Wireless Retail Store Manager

Our Retail Store Managers Key Responsibilities: • Achieve all sales and profit goals • Direct responsibility of all store operations • Adhere to store budgets • Recruit, hire, coach, and develop retail staff • Conduct employee meetings in addition to weekly/monthly employee reviews • Proactively analyze business needs, identify opportunities, and create/execute improvement plans • Promote positive customer experience through modeling great customer service and handling escalations promptly • Demonstrate solid technical competence for all products and services sold • Engage in and lead community activities inside and outside of store to support business goals • Attend and participate in local meetings and sales events 4 years sales/customer service experience in telecommunications or related industry 4 years management experience Excellent sales skills and demonstrated ability to meet or exceed performance standards Ability to motivate and lead direct reports Ability to work flexible hours, including evenings, weekends and holidays Ability to operate a personal computer, wireless equipment Strong organizational skills with attention to detail Effective communication, presentation and interpersonal skills Familiarity with wireless terminology preferred