*Duties and Responsibilities: *
* Answer customers questions and provide information on procedures or policies.
* Create a welcoming experience by authentically greeting customers.
* Direct guests to parking space and accurately complete transactions.
* Dispatch shuttles and ensure space usage is maximized.
* Receive and prioritize incoming telephone calls.
* Compile and maintain reports and records.
* Stock water coolers.
o Maintain an exceptional level of customer service and responsiveness.
o Maintain clean and orderly checkout areas and complete other general cleaning duties.
o Complete other duties as assigned.
Qualifications:
* High School education, training or an equivalent combination of education and experience required
* Previous dispatch, cashier, and/or customer service experience is a Bonus
Competencies:
* Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
* Effectively present information in one-on-one situations to customers and other employees of the company
* Add, subtract, two- digit numbers and multiply and divide with 10’s and 100’s, perform these operations using units of American money
* Determining causes of operation errors and deciding what to do about it
* Pleasant with others, good-natured, cooperative attitude
* Reliable, responsible, and dependable
* Honest and ethical
* Knowledge of the structure and content of the English language including the spelling and meaning of words
* Aptitude to work independently as well as in a team environment
* Effectively multi-task and adapt to fast paced environment
* Think ahead, connect pieces of information, and coordinate workforce accordingly
* Basic math and computer skills
* Read, write, and comprehend simple instructions, short correspondence, and memos
Job Type: Part-time
Pay: From $12.
00 per hour
Benefits:
* Employee discount
Shift:
* 8 hour shift
Education:
* High school or equivalent (Preferred)
Work Location: In person
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