Description
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients.
The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc.
This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities
People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
Customer Service: resolving client issues and escalations and overseeing follow-up communications
Skills Knowledge, & Expertise
Minimum of 3 years’ experience in a supervisory role
Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.
e.
human healthcare, retail, restaurant, hospitality).
A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits
Health Care Plan (Medical, Dental & Vision Options)
401k match
Generous paid time off (PTO)
Six (6) weeks of paid Parental Leave
One (1) Work/Life Balance day off
Short-term and long-term disability options
Supplemental insurance options
Discounted Veterinary Care
Corporate discount program
Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
About Crossroads Animal Hospital
Crossroads Animal Hospital is a 7,400 square foot facility, 1,500 of which is a beautiful newly renovated boarding and grooming facility.
We are a full-service veterinary clinic that is AAHA-accredited and feline friendly.
We have a dedicated surgery suite, access to digital radiographs, ultrasound, surgical laser, endoscopy, acupuncture, and Cornerstone.
We are a multi-doctor practice and have a large team of support staff! We treat our clients like family and their pets as one of our own.
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