Job Summary
The ideal candidate will be responsible for leading a team of frontline employees, overseeing day-to-day operations, and ensuring the highest level of safety, productivity and efficiency within their assigned area.
The Front Line Leader will play a crucial role in fostering a positive work environment, promoting teamwork, and driving continuous improvement to achieve area Key Process Indicators (KPIs)
Essential Duties
Team Leadership:
Lead, motivate, and coach a team of frontline employees to achieve performance targets.
Foster a collaborative and inclusive team culture that promotes safety and employee engagement.
Operational Oversight:
Serve as the primary point of contact for assessing and documenting safety incidents including near misses within assigned area.
Monitor and manage daily operations to ensure smooth workflow and adherence to quality and safety standards.
Coordinate maintenance and repairs of warehouse equipment, such as but not limited to forklifts, pallet jacks.
Identify operational challenges or improvements in assigned area and implement effective and sustainable solutions.
Collaborate with cross-functional teams to resolve issues and improve overall performance.
Performance Management:
Monitor employee performance against attendance, safety, productivity standards
Provide feedback and coaching to employees on performance.
Identify training needs and coordinate with area training leaders and HR to close skill gaps.
Communication:
Establish effective communication channels within the team and with other departments.
Provide regular updates to area and site leadership on team performance and key metrics via huddle board meetings and standard operational meetings
Qualifications/Education
High school diploma or equivalent; bachelor's degree in a related field is a plus.
Strong attention to detail and takes a comprehensive approach to assigned tasks or projects.
Strong communication, interpersonal, and problem-solving skills.
Prior experience or training with Continuous Improvement/Operational Excellence (Six Sigma or Lean) preferred.
Ability to thrive in a fast-paced and dynamic work environment.
Demonstrated ability to lead and motivate a diverse team.
Prior experience as a frontline leader in an operations or distribution center setting strongly preferred
Key Relationships
Site HRBP, Area Manager, Site Safety Leader, Site Quality Leader
PIP Global Safety (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time.